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My MIDI Solutions product is operating intermittently, what could be wrong?

Of course we would never rule out the possibility that a MIDI Solutions product could be defective, but it is a very rare occurrence. One thing that we have found to be very common however is bad MIDI cables. Usually it is an individual connection within a MIDI cable that fails – if the connection to pin 2 of a MIDI cable fails the MIDI cable will still work with other MIDI devices, but the MIDI Solutions product will not be able to draw power. If a connection is just starting to weaken the MIDI Solutions product may power on occasionally, while bending the cable may cause it to connect and reconnect, resulting in the MIDI Solutions product turning on and off. Check to see if bending the cable (usually close to one of the ends) with the MIDI Solutions product connected causes the LED to turn on and off. Note that it takes a few seconds for the LED to turn off when power is removed from a MIDI Solutions product, so try holding the cable in different positions rather than bending it back and forth quickly.